This notice explains how RG41 Limited uses personal information submitted through this website.
Who we are
RG41 Limited, company number 15920689, is the data controller. Our registered office is 1 Wrexham Road, Laindon, Basildon, Essex, SS15 6PX. Our business address is Unit 2, 125 Reading Road, Wokingham, RG41 1HD. Contact: workshop@rg-41.co.uk.
Information we collect
We collect the contact, motorcycle and enquiry details you submit, correspondence relating to your request, and limited technical security information required to protect the forms from misuse.
Why we use it
We use enquiry information to respond, prepare estimates, arrange workshop services, manage repairs and keep appropriate business records. The lawful basis will normally be taking steps at your request before entering a contract, performing a contract, complying with legal obligations, or our legitimate interests in operating and protecting the business.
Who receives it
Information may be processed by our website host, email provider, security provider and professional advisers. For accident repairs, information may be shared with insurers, assessors, recovery providers and specialist repair suppliers where necessary to progress your request.
Retention
General enquiries should be reviewed and deleted when no longer needed. Records connected with quotes, repairs, transactions, complaints or legal obligations may be retained for the applicable business and statutory periods.
Your rights
Depending on the circumstances, you may have rights of access, correction, erasure, restriction, portability and objection. You may also complain to the Information Commissioner’s Office. Contact RG41 first at the email above so we can try to resolve the matter.
International transfers
Some technology suppliers may process data outside the UK. RG41 will confirm the suppliers and applicable safeguards in the final version of this notice.